ISLAMABAD: Pakistan based Supernet Limited (Supernet) announced Tuesday that they, in conjunction with their Australian partner Avara Technologies Pty Ltd (Avara), have been awarded a long-term program lasting over a decade by a major Pakistani customer for the supply of multiservice multiplexers and associated operations, maintenance, warranty and support services.
The program includes establishment of a repair facility in Pakistan and transfer of knowledge through an expansive training program enabling in-country engineers and technicians to rectify faults throughout the equipment’s lifecycle.
Challenged by the obsolescence of their existing equipment and the backward compatibility of any new equipment that would be acquired, Supernet’s customer struggled with costs and effective delivery of services.
By teaming up, Supernet and Avara have been successful in delivering the nonpareil solution to address their challenge.
Avara’s DynaFlex product family is a flexible, fully featured, access multiplexer with powerful cross-connect and protection capabilities. With the ability to handle a wide range of interfaces like POTS, SCADA, Ethernet, Serial Data and Tele-Protection, the D.ynaFlex platform is an ideal choice for transporting mission critical TDM services over PDH, SDH, Ethernet or MPLS-TP packet-based interfaces. DynaFlex offers a broad range of hot pluggable channel cards to complement a range of physical interfaces in a modular manner.
Earlier this year, Supernet and Avara successfully delivered in time the first batch of DynaFlex multiplexers under Phase 1 of the program despite supply chain and logistics challenges due to the COVID-19 pandemic. And today, the customer has formally launched Phase 2 with Supernet.
Elated by the success of their first venture together, Supernet and Avara have reaffirmed their longterm commitment to the Pakistan market by expanding their efforts to introduce Avara’s products and Supernet’s services to other entities in the country. Additionally, Supernet and Avara are exploring the growth of their partnership for the broader Middle East and Central Asia region.
“Supernet, with our trained and experienced manpower, extensive presence in Pakistan and rich history of providing technology services have added to our technical and service delivery strength through our partnership with Avara. We are once again enabling our customers to take advantage of the best-in-class solutions. ln a challenging business environment made even more difficult by the global pandemic, our solutions, services and timely support has enabled our customers drive down their costs and stay ahead of the obsolescence curve. And we are ‘as alv_vays proud of and grateful for the trust that our customers place in us,” commented Ali Akhtar, Head of BU Telecoms and Defense, Supernet.
“Avara Technologies is thrilled to have worked with Supernet on this particular project in addressing obsolescence. As is always our process, working with our valued Partners to better understand customer needs, has achieved an outstanding result by updating customer’s current technology, reducing costs, and providing a solution that is environmentally sustainable. Even with the challenges brought on by COVID, our partnerships have enabled us to ensure continuity in our development activities, production as well as delivering training effectively meeting challenging expectations. Avara looks forward to working with Supernet in the future on even more exciting and innovative projects,” said Lasha Aponso CEO Avara Technologies.